Students’ Grievance Redressal Cell (SGRC)

A College Student Grievance Redressal Cell (SGRC) is a statutory, mandatory body established under UGC regulations to provide a fair, transparent, and confidential mechanism for students to resolve complaints.
It addresses academic, administrative, and personal issues (e.g., harassment) to ensure a harmonious environment.

Key Aspects of the SGRC:

• Objectives: To resolve student issues efficiently, maintain a conducive educational atmosphere, and uphold institutional dignity without fear of victimization.
• Scope: Covers issues related to admissions, fees, exams, library, and other campus services.
• Composition: Typically includes a Professor as Chairperson, four senior faculty members, and a student representative.
• Procedure: Students can submit complaints in writing or via email to the cell members.
• Timeline: Reports and recommendations are generally required within 15 working days of the complaint.
• Confidentiality: The process ensures confidentiality to encourage students to voice concerns.

Common Redressal Areas:

• Academic Issues: Teaching methods, faculty issues, exam results, or attendance.
• Administrative Issues: Office, library, or canteen services.
• Harassment/Discrimination: Unfair treatment or bullying.